| Network (Stability, coverage, speed, dropped calls…) | |
| Bill (Transparency, clarity, aligned with contract…) | |
| Digital experience (Application and/or website are simple, clear, efficient and useful…) |
| Onboarding experience (Phone number port-in, activation, delivery, installation…) | |
| Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…) | |
| of people would recommend this brand |
Fido Solutions is a Canadian cellular telephone service provider owned by Rogers Communications. Yet, Fido remains a separate entity from Rogers. Fido owns their network but Rogers uses Fido’s network as Fido can use Rogers’ network.
Canadian providers are gradually disabling the 3G network to free up frequencies and invest in 4G/5G networks. These faster and more energy-efficient networks improve call quality (via VoLTE), internet speeds, and support new technologies (IoT, autonomous vehicles, etc.). When will your provider disable 3G? Rogers, Fido, and Chatr plan a complete network shutdown by July […]
Samsung has unveiled its new foldable smartphones, the Galaxy Z Fold 7 and Z Flip 7, now available for pre-order. Direct pricing from the manufacturer starts at $2,499.99 for the Z Fold 7 and $1,462.99 with 24-month financing. Promotional offers include free double storage and up to $1,100 off with a trade-in. In response, Canadian […]
Fido Solutions is a Canadian cellular telephone service provider owned by Rogers Communications. Yet, Fido remains a separate entity from Rogers. Fido owns their network but Rogers uses Fido’s network as Fido can use Rogers’ network.
