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EBOX Internet Reviews

Before jumping the gun and signing up, feel free to read some EBOX internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our EBOX reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these EBOX internet plan reviews.

Client's Ranking
3
Network
3.0
Onboarding experience
3.1
Bill
3.3
Customer Service
2.7
Digital experience
3.2

EBOX internet plans reviews

Are you hesitant to change internet plans? Check out the EBOX internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Reviews of EBOX

One thing is for sure, there is a reason why EBOX has over 80,000 customers throughout Ontario and Quebec. The Protégez-vous recommendation and the thousands of positive comments all align with the fact that customers greatly appreciate EBOX’s services. Check out the reviews for yourself!

Last 365 days average

52 reviews

3

All time average

362 reviews

3.7

EBOX https://www.planhub.ca/img/logo/internet/ebox.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 362 3.7
EBOX
3
2024-01-09
Wrong contract

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

PlanHub

1 person found this useful

EBOX
5
2023-04-01
Best internet 100%fibre

500gbit/s 100%fibre for 59$
For $25 off ... here is a referral code: CCJ21

PlanHub

CCJ21 's
referral code

CCJ21

Copy

1 person found this useful

EBOX
1
2024-11-07
Refund

I have a contract with Ebox which was cancelled by Ebox after 1 day. I pay with the Visa card and Ebox will reimburse me with a check within 4 to 6 weeks, what a good service Ebox

PlanHub
EBOX
2
2024-11-02
Unreliable internet no customer service

Tried it out for a few months. Very disapointed with the tv and internet service. Emplyees seem unexperienced and the services are intermitt More

EBOX Response

Hi there, We are sorry to learn that your experience with EBOX did not meet your expectations. This is not the level of service we aspire t More

PlanHub
EBOX
1
2024-10-15
Stay Away from Ebox

It took about 4 hours to get my service up and running and I already had a fibre jack in my home that I had used with More

EBOX Response

Hello there, We are sorry for this inconvenience. We would like to get in touch with you to verify some details. Could you please send us a More

PlanHub
EBOX
1
2024-10-05
Your Mileage May Vary

The average reviews here being 3 makes sense since you either got a good experience, or one of the worsts.Ordered for a technician to instal More

EBOX Response

Hi there, We are sorry to hear about your experience. We would like to get in touch with you to verify some details. Could you please send More

PlanHub
EBOX
1
2024-09-23
Lousy language service and refund

I changed providers because they were unable to increase my internet speed following two requests made via their website (because on the phone they tell you to do it online) but I never got them and no one contacted me. I returned the equipment they received on July 25 (in the email it said 2 to 6 weeks for the refund) but as of S More

PlanHub
EBOX
5
2024-09-04
Reliable internet

It's great so far. For a $25 discount, here's a referral code: JR206

PlanHub

Ramzi's
referral code

JR206

Copy
EBOX
5
2024-09-01
Save on Your 500 Mbit Plan with Great Customer Ser

service à la clientèle avec un bon réseau stable. J'ai acheté un forfait 500 Mbit/s et je suis très conten More

EBOX Response

Hello,
Thank you very much for your positive review! I am glad to know that you are satisfied with your services. :-)

PlanHub

HAK's
referral code

HAK11

Copy
EBOX
2
2024-08-31
zero stable

internet and mobile plans. when the service is active it works normally but it happens every week, without More

EBOX Response

Hi there, We're sorry to hear that you're experiencing connectivity issues. Could you please contact us here so that we can better help you More

PlanHub