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EBOX Internet Reviews

Before jumping the gun and signing up, feel free to read some EBOX internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our EBOX reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these EBOX internet plan reviews.

Client's Ranking
3
Network
3.0
Onboarding experience
3.0
Bill
3.3
Customer Service
2.7
Digital experience
3.1

EBOX internet plans reviews

Are you hesitant to change internet plans? Check out the EBOX internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Reviews of EBOX

One thing is for sure, there is a reason why EBOX has over 80,000 customers throughout Ontario and Quebec. The Protégez-vous recommendation and the thousands of positive comments all align with the fact that customers greatly appreciate EBOX’s services. Check out the reviews for yourself!

Last 365 days average

56 reviews

3

All time average

366 reviews

3.7

EBOX https://www.planhub.ca/img/logo/internet/ebox.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 366 3.7
EBOX
3
2024-01-09
Wrong contract

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

PlanHub

1 person found this useful

EBOX
5
2023-04-01
Best internet 100%fibre

500gbit/s 100%fibre for 59$
For $25 off ... here is a referral code: CCJ21

PlanHub

CCJ21 's
referral code

CCJ21

Copy

1 person found this useful

EBOX
1
2024-11-17
Awful

Genuinely one of the worst companies I’ve ever dealt with. Service constantly goes down, tech support doesn’t know what they’re doing. Our modem has been out for 24 hours now and Ebox may as well shrug their shoulders. I was supposed to get a new one delivered but no email about it, nothing. I’ll be switching providers. Horrible company, stay FAR AWAY FROM THEM.

PlanHub
EBOX
5
2024-11-16
Meilleur prix, meilleure qualité / Better Price, B

Je suis récemment passé de Bell à Ebox et je ne pourrais pas être plus heureux de ma décision. Le service Internet est fiable et le rapport More

EBOX Response

Hello,
Thank you very much for your positive review! I am glad to know that you are satisfied with your services. :-)

PlanHub

BM's
referral code

BM4244

Copy
EBOX
2
2024-11-14
Installation Chaos and Invoice Issues

The delay, the installation and the first invoice were a big mess.

EBOX Response

Hello, We are sorry for your negative experience with our services. At any time, you can contact us through our different platforms availab More

PlanHub
EBOX
2
2024-11-14
DSL, ZERO and Outdated

Looking forward to Bell's copper wire removal. Good customer service except that if there is a technical problem, be patient!

PlanHub
EBOX
1
2024-11-07
Refund

I have a contract with Ebox which was cancelled by Ebox after 1 day. I pay with the Visa card and Ebox will reimburse me with a check within 4 to 6 weeks, what a good service Ebox

PlanHub
EBOX
2
2024-11-02
Unreliable internet no customer service

Tried it out for a few months. Very disapointed with the tv and internet service. Emplyees seem unexperienced and the services are intermitt More

EBOX Response

Hi there, We are sorry to learn that your experience with EBOX did not meet your expectations. This is not the level of service we aspire t More

PlanHub
EBOX
1
2024-10-15
Stay Away from Ebox

It took about 4 hours to get my service up and running and I already had a fibre jack in my home that I had used with More

EBOX Response

Hello there, We are sorry for this inconvenience. We would like to get in touch with you to verify some details. Could you please send us a More

PlanHub
EBOX
1
2024-10-05
Your Mileage May Vary

The average reviews here being 3 makes sense since you either got a good experience, or one of the worsts.Ordered for a technician to instal More

EBOX Response

Hi there, We are sorry to hear about your experience. We would like to get in touch with you to verify some details. Could you please send More

PlanHub