Koodo Mobile Reviews
Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Koodo mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Koodo mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Koodo cell phone plan reviews.
Koodo cell phone plans reviews
Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Koodo cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.
Koodo Reviews
For a decade now, cheap Koodo plans have been praised by many of the users. Koodo’s loyalty offers or the Koodo exclusive offers are specifically tailored to fulfill the needs of its customers. Koodo reviews are a mere evidence of the company’s commitment towards serving its customers. Most of the customers praise their ability to offer helpful customer service, decent network coverage as well plans that are fairly priced.
Last 365 days average
1.8
All time average
2.8
Mike C.
vancouver, british-columbia
Be careful about using this service - it is owned by Telus. I originally signed up because they claimed to have wider coverage in BC than Rogers. However their definition of "wider" means "roaming" which is VERY expensive. When I cancelled my account, they insisted on charging me for another 3 months - despite my not using their services. I dont know why that surprises me - It is Telus after all. Serves me right I suppose.
2 people found this useful
Matthew Mills
kingston, ontario
On the phone for over 90 minutes, bounced from dept to dept attempting to advocate for some empathy and understanding. Told that the previous departments should have addressed the concern. The client I work with has been in hospital for nearly a year, the bills racked up, warrantied phone was stolen but client couldn't report it stolen given their condition. Account cancelled by Koodo which adde More
1 person found this useful
Mitch
welland, quebec
Horrible company. Kept price gauging me and inconsiderable amount. Don’t sign up with this company.
Meshelle
edmonton, alberta
Horrible customer service.Would not recommend this service to anyone!! I would rather pay more at a different service provider with better customer service.The supervisor Elizabeth was very rude, condescending and definitely did not care to help me with my refund of $702!!!! No one called me or left a voicemail to tell me that my refund was declined.After one month of not receiving it I called the More
lain
grande prairie, alberta
For the love of god do not go with koodo. I added some add ons recently for some extra data and I can no longer un-add them because their website has been broken for weeks. Not even their shit customer service reps can do anything about it because they're just that useless. Fuck koodo and their broken website.
Lib
calgary, alberta
Thier employees are terrible on the phone and just want a good rating. They aren’t able to solve any issues and the issue ALWAYS comes back less than a few months later. They up charge, change plans all without notifying. Wouldn’t reccomend them to anyone
Rany
toronto, ontario
I started with this company because i thought i was getting a deal on an iphone. Save yourself the hassle do not go with this company. Lots of upsells, shady practices, unclear with their offers. I cant wait till i finish my contract and switch
af
toronto, quebec
We were charged for calls made to Bosnia. We have never made these calls nor do we know anyone there. By the end, the bill totaled over $400 in fees. Once we noticed this we set up a call with a rep and spent over 2 hours with them trying to explain that this is Fraud and we never made these calls More
Scooter
calgary, alberta
15 year customer, used to like them. Not anymore, they seem to be becoming scam artists. Forced me to upgrade my phone, then my plan (to something I really didn't want/need) then 10 months later, my bill started going up.
Karen
sooke, british-columbia
When I signed up, I was told and have in writing that the activation fee would be waived. It showed up on the first bill. I was then told it would be credited on the 2nd or 3rd bill. It's been four months and I have not recieved it. The rep who signed me up said he would take care of it and could not connect me directly with a manager. I am very unsatisfied.
