Primus Internet Reviews
Before jumping the gun and signing up, feel free to read some Primus internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Primus reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Primus internet plan reviews.
Primus internet plans reviews
Are you hesitant to change internet plans? Check out the Primus internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Primus Reviews
With clients in several provinces, Primus has managed to offer diverse experiences to thousands of customers. For the most part, Primus reviews are positive and encouraging. Users appreciate the company's honesty and transparency above anything else. If you want a company that actually delivers on what they advertise, consider Primus.
Last 365 days average
1.8
All time average
2.3
Leo
winnipeg, manitoba
Used Primus for 2 plus years , anytime I have to contact their support or costumer care I end up with bad experience, can’t recommend
Jodie
surrey, british-columbia
I find this comany is very slow and keeps crashing and has a lot of error messages. And it has crappy communication when wanting to ask questions.
MD
mississauga, ontario
We were with Rogers, got a deal on Perkopolis and switched but made a worse decision to go with Primus. So many outages, kids study for university exams, projects and internet is always down, not stable, comes and by the time we try to connect it's gone again. I work from home and had to connect with VPN again and again. They signed us in a contract and we didn't get what we were looking for and More
Fabiola
ottawa, ontario
An agent named André completely disrespected me and I plan to file a complaint.
Katrina Steines-Shopa
langley township, british-columbia
I signed up for a contract, they asked me to pay my first month upfront so I did. The price I agreed to pay was $96.95 per month as per agreement. They have been charging me $153.00 per month and I have tried emailing them upwards of 4-5 times about it. They claim my plan is supposed to be $153 pe More
Dawn
calgary, alberta
I switched over of course on the promise that it was going to be just as good as Shaw or Tellus or Rogers, but it is not! It is constantly losing connection and I work from home so this is not acceptable. I've called into tech support multiple times and of course their usual responses reset the modem and the other little thing they give you and I do that but it doesn't doesn't help! Avoid these guys or you're just going to be irritated!
Chris J Webster
toronto, alberta
I have found Virgin continually send offers that are of no interest and the technical support is abysmal. I attempted to determine if a notification was a scam and the contact person just hung up on me. I am not impressed.I am no technical expert and old so I want simplicity, security, and reliability with very little SPAM. I am not interested in gaming or games in general other than solitaire
t
west-end, british-columbia
Long time user, many moves. They actually sent out a tech to check my lines and, even though the problem was never fixed at that time (it eventually resolved itself in two months, I guess it was an infrastructure problem) I found them very apologetic.
Saba
markham, ontario
The customer service is terrible, they changed our installation day 2 time , l stayed home for them but they didn’t come without any notice!!! And when I called them they said they can’t do anything for me and I have to wait for the next available time which was a week later while I terminated my last internet service and paid cancellation fee for that.
Peggy
vancouver, british-columbia
This is the horrible company I have ever been dealt with. They disappointed me every single time. After reaching out to them multiple times in last 2 months to fix the service, neither they are fixing it or cancelling it. Their customer service representatives don't have any clue on what they are doing. They just waste your time by putting your call on hold or pretending they are doing their job, More
