TekSavvy Internet Reviews
Before jumping the gun and signing up, feel free to read some TekSavvy internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our TekSavvy reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these TekSavvy internet plan reviews.
TekSavvy internet plans reviews
Are you hesitant to change internet plans? Check out the TekSavvy internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
TekSavvy Reviews: Great Speed & Service
With its nationwide customer base, TekSavvy has earned countless reviews from across Canada. Overall, TekSavvy reviews are mostly positive. Customers particularly enjoy the company's internet speeds and constant customer service. TekSavvy is a great choice for autonomous individuals that want to feel in control of their internet.
Last 365 days average
3.2
All time average
3.6
Ana
coquitlam, british-columbia
I’ve had a very frustrating experience with TekkSavvy. While the people in the call center are always friendly and polite, the service regarding getting my internet set up has been horrible. I’ve been waiting 15 days for an internet connection, and the technician simply did not show up. I’ve called daily, and while the customer service representatives are nice, they are unable to provide any clear More
Jan334
durham, ontario
Very poor customer service. Constant loss of residential phone and internet service. Poor response to issues. Not able to report outages online. Installed in the basement which gives poor signal. Internet very slow. Residential Phone service drops calls often. No tech support in-house.
Ignacio
new westminster, british-columbia
I waited for 3 weeks for a technician who never showed up to install the service
Erika
montreal, quebec
I want to start by praising TekSavvy's customer service. Actually competent agents, fast, friendly, easy to work with. I had TekSavvy for years and any time I had an issue they were easily able to work with me to solve it. Honestly this alone made me reluctant to leave at all!Unfortunately the downside is they're pretty pricey, and their speed rates are fairly limited compared to competitors. If y More
Bright85
west-end, british-columbia
I have been with Teksavvy for years and always found them reliable as well as unbeatable pricewise.
Alp
abbotsford, british-columbia
Been waiting for almost 24 days and the tech didn’t even show up??? Honestly I have never been so frustrated with a company. First it was the wrong date for the installation, technician showing up on the wrong date for installation/activation then I learned that Shaw closed the installation ticket as closed even though no one showed up and I don’t have internet access. Then Teksavvy opened a ne More
NS
toronto, ontario
Although they are the largest of of ISPs behind the big telecos they are nasty in the same. Billing issues are the number 1 complaint. Quick to over bill and very very slow to credit spent 1hr to get back $8 and had my service throttled.
Just be careful because once you sign up they are not the same.
Jennifer McMahon
hamilton, ontario
Too expensive
Boyet
winnipeg, manitoba
We paid 1GB of wifi and we’re getting 30 mbs download and 8 mbs upload. Service too slow. Planning on going back to my old provider.
Catherine
baie-saint-paul, quebec
I haven't had internet for 3 days. I've been sitting in front of the modem for 3 days and being asked to press reset. They seem to think a miracle is going to happen, but no. Despite 4 requests, several calls, written discussion, no supervisor bothered to call me back. Unable to send a technician to my home to see the problem or provide support. The most recent offer was to mail a new modem within More
