Fido Internet Reviews
Before jumping the gun and signing up, feel free to read some Fido internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Fido reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Fido internet plan reviews.
Fido internet plans reviews
Are you hesitant to change internet plans? Check out the Fido internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Fido Reviews: How Customers Feel
After years of service offering various services, Fido has earned thousands of reviews from customers across the country. Fido reviews are mostly positive, and praise the company's prices and constant promotions. Their ability to combine quality service with low prices has earned them millions of customers.
Last 365 days average
2.9
All time average
3.7
Simon
burnaby, british-columbia
I have been a Fido customer for approximately 20 years. I upgraded my phone and plan the other day and received confirmation emails for both. I then received an email several hours later saying my plan had been changed back to the plan I had been using previously. I checked my account and saw that it was suspended. After 4 hours on the phone with customer service, I was finally informed that th More
Alia
vancouver, british-columbia
Hong was really helpful and she helped me switch to a better plan.
Goddi
niagara falls, ontario
Call to see if they can give us a cheaper plan and went through 3 different people one which was a manager 2 and a half hours on the phone and all they could offer us was a more expensive plan when we call for a cheaper plan what a way to take care of your customers not worth 280.00 a month Bell is giving more for less stay away from Fido apart of Rogers what a joke once our contract is done and us get rapped we are charging providers
Jp
london, ontario
It's just a cheaper version of Rogers. Never rally had a problem. The issue is price creep. Although there are times it takes forever to upload a photo or it takes several attempts to upload the same photo.
Anil
surrey, british-columbia
Bad experience, never recommend Fido as well others communication company with them.
Carolyn
edmonton, alberta
I bought a new device back in June 23rd 2023. The in store rep asked me if I wanted device protection, I said no. On June 25th I received an email thanking me for device protection. I wrote back immediately advising I did not ask for this. They continued to charge me and won’t give my money back advising there are no notes on file. The in store manager said I’d have to call customer service. I ope More
rick
london, ontario
good, stable internet at a speed, and price i can afford. fido has provided everything that i need for internet in our household.
Christina
beaconsfield, quebec
They told me that I had 1500 minutes to call to the US and this was not what I had. They gave me a service covering all kinds of other places and I’m sure the employee just made a mistake and didn’t see it didn’t cover Us but at a high level they treated me like horribly they didn’t apologize for their mistake and tried to find different ways they could steal the money from me since I had one bill More
Al
east gwillimbury, ontario
My roommate dealt with the bill and found the internet itself was good, but the emails and customer service was lacking from Fido.
La
guelph, ontario
The worst customer service I’ve ever experienced. Transferred to 4 different people to cancel my account when the first option I chose was for account cancellation ! And each rep had no idea why I was calling even though I asked every rep to attach a note for the next person and they said they would. Absolute horrible attitude on part of the reps, put me on hold for 5 minutes when I was mad to lo More
