Fido Mobile Reviews

FIDO STOLE MORE THAN $4000 FROM ME. July End 2022- I called Fido to sign up for an Apple 13 pro max. Over the phone, we had an agreed amount of $115 per month. The very next day i got an email confirmation saying that a 24 month contract of $170+ per month has been created. I called them very same day mentioning this wasnt the agreed amount and would like to cancel the contract. They agreed to More

Fido doesn't care about it's existing customer, I am with Fido for ~3 years, but when I called to upgrade my data plan from 2 GB to what they are offering to new customer , they simply refused it , and when I asked to leave the Fido as getting better deal with other provider they didn't care .

Fido is the most EVIL and THEIVING phone company out there. When they set me up with my account, they sent me a phone that barely works. On top of that I specifically instructed them to setup automatic payments, which they did not. Then when my payments weren't being taken (for three months) they charged me an $80 late fee. When i asked the person at the fido store about this, they said i had to c More

I've bought 2 phones from Fido, both faulty. First was an a53, then an S22. They took the first one back, second one they did nothing. I was out of town and missed the 30 day so called customer satisfaction by 5 days I believe. S22 is less than 5 months old, it'll be going in for the 3rd time for repairs. Apparently, Samsung has a " repair only warranty" they refuse to replace it. I'm in a 2 year More

I've been with fido for the past 6 years. Overall they are fine, but sometimes they're loyalty department or deals arent the best unless you are a new customer. They did however give me a chance 6 years ago with bad credit which I appreciate and overall the general service/speed/coverage/amount of dropped calls are good. They don't however make a lot of deals for being with them as a loyal custome More

I need help with my account. My husband and I experienced difficulties when we tried to port in to Fido, and now the billing they sent us is different from the offer we requested during Black Friday. I tried to contact customer service with no success, after many hours on the line. This is not fair. Who should I speak to? Switching from Rogers to Fido has been the worst experience ever.

Title: Horrible Experience – Left Without Service for 3 Days!I had the worst service experience at Fido's West Van store, specifically with the store manager, Payam Zarifi. I switched from Rogers to Fido during Black Friday, but after two days of waiting, they were unable to port my husband's numberMore