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xplornet
65 reviews
(2.7/5)
Browse comments
Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
37% of people would recommend this brand

Network Coverage of Xplornet

Xplornet offers residential internet plans in the following cities: Winnipeg , London , Gatineau , Burnaby , Burlington

Find the best & cheapest Xplornet home internet plans in Canada

Xplornet offers 11 Internet plans in Canada
They offer speeds from 10Mbps to 50Mbps and prices from $62.03 to $132.03. They offer the following technologies: wireless

The categories

Unlimited

Download speed Monthly usage Upfront payment Monthly price For 2 years
Xplore 50/10 Unlimited
50 Mbps
Wireless
Download speed
Unlimited
Monthly usage
$49
Upfront payment
$99.99
Monthly price
$2448.76
For 2 years
Link not supplied by Xplornet
LTE 25 Unlimited
25 Mbps
Wireless
Download speed
Unlimited
Monthly usage
$49
Upfront payment
$79.99
Monthly price
$1968.76
For 2 years
Link not supplied by Xplornet

Cheapest

Download speed Monthly usage Upfront payment Monthly price For 2 years
LTE 25
25 Mbps
Wireless
Download speed
350 GB
Monthly usage
$49
Upfront payment
$59.99
Monthly price
$1488.76
For 2 years
Link not supplied by Xplornet
LTE 25 Unlimited
25 Mbps
Wireless
Download speed
Unlimited
Monthly usage
$49
Upfront payment
$79.99
Monthly price
$1968.76
For 2 years
Link not supplied by Xplornet

Fastest

Download speed Monthly usage Upfront payment Monthly price For 2 years
Xplore 50/10 Unlimited
50 Mbps
Wireless
Download speed
Unlimited
Monthly usage
$49
Upfront payment
$99.99
Monthly price
$2448.76
For 2 years
Link not supplied by Xplornet
Xplore 50/10 Unlimited
50 Mbps
Wireless
Download speed
Unlimited
Monthly usage
$49
Upfront payment
$89.99
Monthly price
$2208.76
For 2 years
Link not supplied by Xplornet

More about Xplornet

xplornet logo
Date of fondation

2004

Network Coverage

Canada

About

Xplornet is a rural high speed Internet service provider that gave itself the mission to make Internet accessible for everyone in Canada, especially in remote areas. Thanks to a hybrid network of wireless land towers and new generation satellites, Xplornet offers Canadians a high speed and reliable Internet service coast-to-coast.

xplornet
65 reviews
(2.7/5)
Xplornet https://www.planhub.ca/img/logo/internet/xplornet.png 65 2.7
Xplornet
1
2021-05-03

Don’t use this company in southern Georgian Bay. They failed to get the internet service going after three tries then billed me anyway then turned my unpaid bill to a collection agency and tried to damage my credit rating. Use Bell land line. Their service is great.

PlanHub
Xplornet
2
2021-03-13

So bad I am actually considering going back to Bell-from-hell

PlanHub
Xplornet
1
2021-03-09

So basically after getting a ridiculous amount of mail ads from xplornet we decided to call and see if we qualified for the 59.99 a month deal. They said they would send a technician just to see if we did qualify and we were informed that if we could get this deal they would make a follow up appointment to set it up. So they send a technician and several hours later he’s installed a giant satellite dish on our roof. I think maybe the language barrier is part of this as he didn’t seem to understand what we were saying. I asked how much that was going to be and all he said was that he was not a salesman just a technician. Fast forward, we get a bill emailed to us and they’ve set us up with a plan that will cost 176 dollars monthly after tax plus 100 dollars for installation. We immediately called to cancel and they tried to tell us it was going to be 125 dollars to take it down? After complaining they gave us the option to mail it in ourself so with a box they’re going to send us so we took that option and they followed up with an email stating that if they don’t receive the equipment back within 30 days from when THEY send the box (not when you receive it) they will fine you 500 dollars..... and on top of all of this struggling and them basically trying to rob us the wifi SUCKS you can’t even stream movies and tv. If you want to get robbed it’s less stressful to go walk down a dark alley alone at night, this whole company is an elaborate con.

PlanHub
Xplornet
3
2020-07-13

I can't do anything with my old habits. Play online - video conference. etc
I pay 252.94 per month (and it is with a 10/1 year discount) lolll for 25 Mbps but I get max of 7.28 Mbps and recently 200 gig / m before it was max 100 gig when exceeds it cuts me until next month ....

PlanHub
Xplornet
2
2020-03-25

it sucks in my area

PlanHub
Xplornet
4
2020-03-01

There are breakdowns caused by the weather sometimes.
If there is a break ... must wait several days for a technician.

PlanHub
Xplornet
4
2020-02-29

Satellite service by obligation (region).
No competition yet, so high price !!
Unpleasant weather conditions (cloud-snow layer on the antenna ...) affects service
Speed ​​not real.
Company subsidized by the federal government, so flooded with postal advertisements :(

PlanHub
Xplornet
4
2020-02-29

Limits usage and annual increase beyond inflation.

PlanHub
Xplornet
1
2020-02-26

Too expensive and still the service constantly disconnects

PlanHub
Xplornet
3
2020-02-26

Since I never had to contact Xplornet support, I based my survey answers to comments from a few neighbours.

PlanHub
Xplornet
4
2020-02-26

very expensive for the slow transmission. When there is bad weather, it does not work well and I get only a few gigs of data. it costs me $ 125 a month for 80G

PlanHub
Xplornet
3
2020-02-26

The prices are exorbitant and we cannot really choose our package according to our real needs.

PlanHub
Xplornet
3
2020-02-26

We have satellite internet service, which limits the choice of a distributor. The service is very expensive.

PlanHub
Xplornet
3
2020-02-26

too expensive

PlanHub
Xplornet
3
2020-02-26

The exorbitant cost $ 118.00 per month for 100 gigabytes at 25 mega bits

PlanHub
Xplornet
3
2020-02-26

the service is very good except that I find the monthly price per month high almost $ 100 per month ????

PlanHub
Xplornet
2
2020-02-26

very slow speeds

PlanHub
Xplornet
4
2020-02-25

the price is very expensive for the number of gigs per month 100 gigs for $ 112.00

PlanHub
Xplornet
3
2020-02-25

Our service is at our chalet (Zec Kisskissink). Access to the service is very variable on speed and reliability.
Occasional service cuts without notice. Telephone reception is variable (cut or inaccessible)
Waiting on the phone for endless service ...... 45 min to 1 hour

PlanHub
Xplornet
3
2020-02-23

Too Expensive

PlanHub