Videotron Internet Reviews
Before jumping the gun and signing up, feel free to read some Videotron internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Videotron reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Videotron internet plan reviews.
Videotron internet plans reviews
Are you hesitant to change internet plans? Check out the Videotron internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
About Videotron
As one of the province's largest companies, Videotron has spent the past few decades building a trusted reputation within Quebec. Videotron reviews are overwhelmingly positive. Their reviews and ratings reveal how much their customers appreciate their promotions, bundles, affordable prices, and customer service.
Last 365 days average
3.6
All time average
3.6
Sam Tannous
boisbriand, quebec
the worse customer service
the worse customer service, they give wrong information over the phone, and they send different billing to clients
after 4 months of waist of time over the phone,
all they do is to say we are sorry our staff gave you wrong information, and the client pay the bill
avoid this company services
no respect at all
3 people found this useful
sleomichel
prévost, quebec
Although the internet connection is good and the customer service excellent, the Helix TV system has shortcomings and connection problems.
kattarsis
deux-montagnes, quebec
Slowness on some prime time evenings. I would like to switch to fiber...
Anonymous
montreal, quebec
I find the bill high compared to the other
Anonymous
montreal, quebec
I HAVE ALMOST NO PROBLEM WITH THEM. IF I HAVE THE SERVICE IS VERY GOOD.
Jonathan Parent Levesque
montreal, quebec
I go to University at 9:30, Internet is working fine. I return at 18:30 after a long day of studying, the Internet is no longer working.I spent 45 minutes over the phone, first with a support agent asking thousands of questions except what my problem was, and then had this patronizing conversation with the technician.I cannot do my homework tonight. Tomorrow after More
berlulu
saguenay, quebec
too expensive
André
quebec, quebec
Good service, good network, but I'm looking for more savings.
Nicole
terrebonne, quebec
I am with Videotron, the internet is fine but it costs too much.
Le_Wizz
l'assomption, quebec
Complicated customer service, discounts and promotions that tend to disappear between the time of the offer and receipt of the invoice, which I believe is deliberately complicated to confuse the customer who tries to understand it.
