| Network (Stability, coverage, speed, dropped calls…) | |
| Bill (Transparency, clarity, aligned with contract…) | |
| Digital experience (Application and/or website are simple, clear, efficient and useful…) |
| Onboarding experience (Phone number port-in, activation, delivery, installation…) | |
| Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…) | |
| of people would recommend this brand |
Compare the best Videotron mobile plans in Canada
About Videotron
Videotron is a division of Quebecor. Since 2013, Videotron and Rogers are partner. It has others services such as : cable telephony & TV, internet access and video on demand. Operating on its own network in Quebec, Vidétron uses Rogers’ network in other provinces.Compare the best Videotron mobile plans & promotions in Canada
Available only in :
Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon
Plan Retail | Unlimited Canada-Wide calling | 0 MB
Unlimited Calls
0
MB
$35
per month
Available only in :
Quebec
Plan Retail | Unlimited Canada-Wide calling | 0 MB
Unlimited Calls
0
MB
$35
per month
Available only in :
Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon
Basic Talk and Text Plan with device
Unlimited Calls
0
MB
$40
per month
Available only in :
Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon
Plan Retail | Unlimited Canada-Wide calling | 3 GB
Unlimited Calls
3
GB
$40
per month
Available only in :
Quebec
Plan Retail | Unlimited Canada-Wide calling | 3 GB
Unlimited Calls
3
GB
$40
per month
Available only in :
Quebec
Basic Talk and Text Plan with device
Unlimited Calls
0
MB
$40
per month
Available only in :
Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon
Basic 3 GB Mobile Plan with device
Unlimited Calls
3
GB
$45
per month
Available only in :
Quebec
Basic 3 GB Mobile Plan with device
Unlimited Calls
3
GB
$45
per month
Available only in :
Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon
Plan Retail | Unlimited Canada-Wide calling | 10 GB
Unlimited Calls
10
GB
$50
per month
Available only in :
Quebec
Plan Retail | Unlimited Canada-Wide calling | 10 GB
Unlimited Calls
10
GB
$50
per month
(3.8/5)
General information
About Videotron
Videotron is a division of Quebecor. Since 2013, Videotron and Rogers are partner. It has others services such as : cable telephony & TV, internet access and video on demand. Operating on its own network in Quebec, Vidétron uses Rogers’ network in other provinces.
Network coverage
Hector
Montréal, quebec
Always satisfied with the services offered, quick to help if there is a problem.
Robou101
sainte-julie, quebec
Videotron offers good customer service and technical support. Their billing is slightly complex, but we find our way around it. However to get a good price you have to negotiate at least once a year. On the contract, the expiry date of the discounts is indicated
Syl
Montréal, quebec
Limited network availability in some remote regions unlike other competitors (Telus)
Merlot
Laval, quebec
I am completely satisfied with Videotron's customer service, although the staff lost a bit of their friendliness. The service is quick and generally good
videotron
Montréal, quebec
Best price
Sim
Montr, quebec
I don't have any issues, but it's important to watch out for changes in the price of plans and call if you don't want to pay too much. The customer service is good
jérémieee
Québec, quebec
Very good service, but slightly expensive.
filou1970
gatineau, quebec
Having 4 cellphones at the same address, I get the best price
JP
Montréal, quebec
The description of the offer I received in the first place was not respected, so I got a plan that was more expensive than what I had before. I didn't do a complaint because of the lack of time and patience.
Alien
Montréal, quebec
Excellent customer service.
dlunatik
Mascouche, quebec
Over the last few years, the quality of the customer serviced has been going down. It's starting to look more and more like Bell. Long waiting times online, whereas before it was very fast. Bills often have errors, I had to call 8 times in 1 year because of billing errors.
richard
saint-basile-le-grand, quebec
normdaw
Québec, quebec
Mom
Québec, quebec
Gerald
St-Bruno-de-Montarville, quebec
astougawane
québec, quebec
zz
St-Bruno-de-Montarville, quebec
Jean
nc, quebec
alixe
nc, quebec
animavie
montréal, quebec