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Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
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Exact communications offers Internet plans by DSL or FTTN. Opt for a Internet + Telephone combo and save even more on prices.
Residential telephone plans are offered as a combo with Internet plans.