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Telus Internet Reviews

Before jumping the gun and signing up, feel free to read some Telus internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Telus reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Telus internet plan reviews.

Client's Ranking
2.8
Network
3.4
Onboarding experience
3.0
Bill
2.7
Customer Service
2.5
Digital experience
2.9

Telus internet plans reviews

Are you hesitant to change internet plans? Check out the Telus internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Telus Reviews: Popular for the Right Reasons

With millions of customers nationwide, Telus has received its fair share of reviews. Fortunately, Telus reviews are very positive. Users appreciate their bundles and promotions, as well as their high-performing services. Sadly, there are some complaints about customer service, as clients should be prepared to wait a while before being able to speak to a Telus representative.

Last 365 days average

43 reviews

2.8

All time average

155 reviews

3.2

Telus https://www.planhub.ca/img/logo/internet/telus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 155 3.2
Telus
1
2024-11-13
Horrible decision

Telus will boast a faster connection and fiber optic with massive speeds. Couldn't be further from the truth. Had to wait 3 days for install without any communication. Telus told us faster and similar to our shaw. Telus is horrid, not only do they lie about services. The connection is unreliable. They use tele phone wire... Missing 2 conductors... To connect out new modem. Gaming experience is unb More

PlanHub
Telus
1
2024-11-07
Terrible customer service and billing practice

Customer service that makes you constantly be on a lookout for another provider. They change your plan and monthly bill to the one that is twice the price that you paid for a long time without any notification and then keep you on hold for ever so it is virtually impossible to get hold of them. They are super nice to you when you are signing up for a service and is always a huge disappointment down the road.

PlanHub
Telus
2
2024-11-06
Poor Services

- Random cancellation of discounts in original agreement before the contract expires- Disconnected client's call being transferred to another department after 45 min. Wasting people's time and effort!- DO NOT recommend this provider, unless you make sure they include a condition in the contract that they will compensate if they automatically cancel any discounts discussed before the promotion expiry date.

PlanHub
Telus
3
2024-10-25
Price Comparison for Best Service

not sure if I have the best price for the service

PlanHub
Telus
4
2024-10-24
Untrained Contractors, Amazing Results

If it works, it's amazing. But they hire untrained contractors to do the connection or tech support work

PlanHub
Telus
5
2024-10-17
High Costs, Good Service: Telus

It's all good quality service at Telus, but the cost is excessive. There is no reason for Canada to have the highest telecomms costs in the world.

PlanHub
Telus
1
2024-10-08
Telus customer

Worst company. Always check your bills before paying. This company charge always over charge and then you waste hours with customer service to solve the problems. Totally scam company. Never use Telus for business services and never use mobility service. Their discount Appling system is rip off.

PlanHub
Telus
4
2024-09-23
Seeking Affordable Alternatives Now

Looking for more cost effective alternatives for internet and mobile plans can be overwhelming. After researching several options, I found that some providers offer competitive rates without compromising on service quality. It's important to compare internet plans and mobile plans to find the best deal that suits your needs. Overall, I was pleasantly surprised by the affordable options available in the market!

PlanHub
Telus
3
2024-09-15
Contract Issues at Metrotown Mall

sign the contract at Metrotown, and all promises are not valid, try to contact them, was told the team moved to other shopping malls, and won't be back until next month when the contract can't be cancelled by then.

PlanHub
Telus
3
2024-08-18
Nightmare with representatives and deal.

Setting it up and dealing with the representatives was horrendous. They gave me a deal and never implemented it. Then refused to take my phone calls or respond to my emails.

PlanHub