Telus Mobile Reviews
Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Telus mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Telus mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Telus cell phone plan reviews.
Telus cell phone plans reviews
Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Telus cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.
Telus Customer Reviews
Since the beginning, Telus mobile has aimed at providing first-class user satisfaction, and it's palpable through the customer reviews they’ve received so far. Telus cell phone plans are designed to adapt well to the needs of all its clients, although pricey, their services speak for themselves.
Last 365 days average
3.3
All time average
3.3
Gagan
calgary, alberta
The most terrible service I have ever received. I am so disappointed from Telus's Customer service. After spending 2 hours over the phone no one was willing to listen , emphasize or to help. Agent name Melodie and Manager Lorrie both were super rude.Talking it over with there incompetent customer service, Both of them did not show any support and did not even try to give us any solution. Whe More
3 people found this useful
Thomas Chevrier Laliberté
rimouski, quebec
Negative point: speaking to an agent and receiving a response is never easy with Telus. Just finding the right number is a challenge and I believe the company uses some form of customer service system that intentionally splits calls to discourage customers. Some agents are very friendly and dedicated and others are just the opposite. Today I spoke to a woman named Fatouma who was professional and More
1 person found this useful
M
toronto, ontario
Excellent customer service. Excellent cell service coverage. I have been with Telus for over 20 years and these are the reasons why. I have been to rural areas and other cell phone service did not work but my service did.
Joe
whitecourt, alberta
Expensive Didn't call to notify me all my calls were long distance
Thomas Howes
winnipeg, quebec
Would not switch excellent service at the lake
martine
saint-gabriel-de-rimouski, quebec
in the lower river the antennas are either telus or bell and telus is the one that also offers residential so the choice was not very difficult even if their package often leaves something to be desired and the cellular coverage is poor because even in my own house I have to use wifi calls...
Ievgen
toronto, quebec
Has good coverage and network quality, affordable mobile plans and its contact center is user-friendly and problem-focused. The user login to the portal account or via mobile app account often fails.
Sal
pickardville, quebec
I’ve talked to them about it but it’s still a problem In My area.
Francois
montreal, quebec
Never a problem, when we need help we call and respond immediately.
Lightproof
okanagan, british-columbia
We have been using Telus for our telecommunication needs for over 40 years. They were courteous and professional up until about 15 years ago. We have always been a pay-as-you-go customer because 1) As seniors, we don't use our phones except when travelling; otherwise, they are turned off. 2) We don't have any use for an expensive data plan More
