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Telus Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Telus mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Telus mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Telus cell phone plan reviews.

Client's Ranking
3.4
Network
3.5
Onboarding experience
3.6
Bill
3.4
Customer Service
3.3
Digital experience
3.4

Telus cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Telus cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

Telus Customer Reviews

Since the beginning, Telus mobile has aimed at providing first-class user satisfaction, and it's palpable through the customer reviews they’ve received so far. Telus cell phone plans are designed to adapt well to the needs of all its clients, although pricey, their services speak for themselves.

Last 365 days average

115 reviews

3.4

All time average

216 reviews

3.3

Telus https://www.planhub.ca/img/logo/telus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 216 3.3
Telus
4
2025-01-19
Great service

Would not switch excellent service at the lake

PlanHub
Telus
4
2025-01-18
Lower St. Lawrence

in the lower river the antennas are either telus or bell and telus is the one that also offers residential so the choice was not very difficult even if their package often leaves something to be desired and the cellular coverage is poor because even in my own house I have to use wifi calls...

PlanHub
Telus
4
2025-01-16
Good affordable mobile operator

Has good coverage and network quality, affordable mobile plans and its contact center is user-friendly and problem-focused. The user login to the portal account or via mobile app account often fails.

PlanHub
Telus
1
2025-01-15
Can’t call out or receive calls when I am at home

I’ve talked to them about it but it’s still a problem In My area.

PlanHub
Telus
4
2025-01-15
Excellent service

Never a problem, when we need help we call and respond immediately.

PlanHub
Telus
2
2025-01-15
Telus Insists on Having A Monthly Plan

We have been using Telus for our telecommunication needs for over 40 years. They were courteous and professional up until about 15 years ago. We have always been a pay-as-you-go customer because 1) As seniors, we don't use our phones except when travelling; otherwise, they are turned off. 2) We don't have any use for an expensive data plan More

PlanHub
Telus
4
2025-01-13
Breaking the Trust Agreement

Not respecting their agreement

PlanHub
Telus
4
2025-01-13
5G...at 4G LTE speeds

Paid for 5G service for a year with no noticeable speed change compared to 4G LTE.

PlanHub
Telus
4
2025-01-13
Review

Telus is reliable, I have not had issues as far as dropped calls or loss of service. Clarity on the phone is clear

PlanHub
Telus
4
2025-01-08
Koodo or Telus

It's hard to understand the association between Koodo and Telus... I used to be with Koodo and was very happy with it. I had to change my phone in December 2024 and was only offered Telus deals. I hope it will be good with Telus too.

PlanHub