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Virgin Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Virgin mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Virgin mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Virgin cell phone plan reviews.

Client's Ranking
2.1
Network
2.5
Onboarding experience
2.5
Bill
2.0
Customer Service
1.6
Digital experience
2.2

Virgin cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Virgin cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

Virgin Plus reviews : Virgin Phone plans

Since 2005, Virgin Plus has consistently been surprising its clients with new and improved services and virgin phone plans. The special offers and member benefits with the Virgin phone plans were very quickly and widely availed by many users. Here’s a quick look at the company’s reviews given by users all over Canada.

Last 365 days average

26 reviews

2.1

All time average

106 reviews

2.9

Virgin https://www.planhub.ca/img/logo/virgin.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 106 2.9
Virgin
3
2023-03-19
Poor customer service

A clerk answers my questions well half the time. For prices, they are more expensive than the competition! Also, they raised my rates without sending me a notice!!! To avoid!

PlanHub

2 people found this useful

Virgin
5
2023-02-23

I moved from Bell to Virgin best choice ever. No overages, no dropped calls. Same plan as bell almost $40.00 cheaper.

PlanHub
Virgin
4
2024-04-05
Augmentation injustifié

Je viens d'obtenir un forfait a 29$ en décembre et ils sont incapable de maintenir le tarif promis, augmentation de 5$ en Juin. C'est déguelasse de promettre un prix comme ça et de ne pas le respecter.

PlanHub
Virgin
2
2024-03-27
No empathy….took advantage of difficult situations

I have been using virgin plus for more than two years, I moved to a new place and I was waiting for my wifi to be installed, I’d used 95% of my data and I asked if they can provide even 1-2 GB of extra data that I was ready to pay for as well. The offer I got was 2 GB for $50 (Thanks). So, I ported out to another provider. Now, I received a bill and it has an additional charge of $31 for using int More

PlanHub
Virgin
1
2024-03-23
Virgin Customer Service: A Nightmare

One of the worst customer service ever. I have referred three of my friends to virgin and as they promised I should receive three 50 dollars in credit in my bill. It is now more than 7 months that pass from the date my friends open their accounts with virgin and I inly received one credit and when I ask them why I am not receiving the rest they said it was unsuccessful. My friends are paying their More

PlanHub
Virgin
3
2024-02-25
Is there anything better out there in "Canada"

8 days ago my emails no longer went to my iphone. Many calls where they asked for a set time, after two attempts they punted you off line. I tried for three days to get someone with a awaiting period of tomorrow the tech will call. My system still does not work. I'll go to a Telus/Virgin store but they are private and determine what I can do. Tried for days and many hours of frustration to ge More

PlanHub
Virgin
3
2024-02-17
What are you people thinking?

I had an excellent experience with Virgin previously. Times have changed. Costco had a January promo of $39 (CAD) for unlimited Canada, some US and 10Gb. I signed up for that on January 17th. I went back on Feb 15th and just happened to see that the current promo was 30Gb. Ok, no big deal, I've had my plan less than a month, I'm sure they will make good... man, was I wrong........... More

PlanHub
Virgin
1
2024-02-14
Virgin plus

Worst phone company couldn't get service at my home and instead of fixing the problem blamed me now I'm with a knew carrier and the service is great. They also overcharged me and would not give back what is owed

PlanHub
Virgin
1
2024-02-08
Worst ever network service!

This company is a fraudulent one. They increased my monthly plan without any prior notice. They also said If I refer a friend, my friend and I would get 50 dollars credits in 10 instalments and it was a very big lie. They never credited the money! The network is also not so great. Just be careful if you are planning to use virgin plus.

PlanHub
Virgin
3
2024-02-07
Customer Service

After 12 years with this company I decided to switch because the customer service is really bad. In short I had an issue which I was looking to resolve but the rep wasn't helpful instead she is trying to get me to pay more. Never paying attention to what my problem was in the first place. And when she said if I want to cancel instead? Hell yeah.

PlanHub