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Virgin Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Virgin mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Virgin mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Virgin cell phone plan reviews.

Client's Ranking
2.2
Network
2.5
Onboarding experience
2.5
Bill
2.1
Customer Service
1.8
Digital experience
2.4

Virgin cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Virgin cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

Virgin Plus reviews : Virgin Phone plans

Since 2005, Virgin Plus has consistently been surprising its clients with new and improved services and virgin phone plans. The special offers and member benefits with the Virgin phone plans were very quickly and widely availed by many users. Here’s a quick look at the company’s reviews given by users all over Canada.

Last 365 days average

55 reviews

2.2

All time average

149 reviews

2.7

Virgin https://www.planhub.ca/img/logo/virgin.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 149 2.7
Virgin
3
2023-03-19
Poor customer service

A clerk answers my questions well half the time. For prices, they are more expensive than the competition! Also, they raised my rates without sending me a notice!!! To avoid!

PlanHub

2 people found this useful

Virgin
5
2023-02-23

I moved from Bell to Virgin best choice ever. No overages, no dropped calls. Same plan as bell almost $40.00 cheaper.

PlanHub
Virgin
4
2024-12-12
excellent

very good service

PlanHub
Virgin
2
2024-12-06
Virgin plus experience

Had a terrible experience with Virgin plus customer service. I received a quote from one of the agents for my phone plan and the person told me the quote is valid for one week. Once I called back within that one week period, the other agent told me the quote has been expired, and they basically did NOT honor their initial offer. Also was transfered to a lot of different agents so I had to explain More

PlanHub
Virgin
5
2024-12-04
great

I have been satisfied with this company for years.

PlanHub
Virgin
1
2024-12-01
Bad service

Very bad experience with Virgin, it's best to avoid

PlanHub
Virgin
5
2024-11-18
Good Company

Im with virgin with my cellphone and now with my internet and erverything work fine

PlanHub
Virgin
3
2024-11-11
Same service as bell

For several years I have been with Virgin, the service was great but now Bell bought it and now everything is going wrong. The billing overcharges month after month for cancelled or changed services or fees. All incompetents at Bell (Virgin)

PlanHub
Virgin
1
2024-11-07
Poor customer service and money grabbers

Paid for servies I wasn't using. no compensation was added as a loyal customer for many years. Poor reception everywhere you go. Customer service line had a constant roosters in the back ground. Paid for roaming fee that didn't even work in the states. Bad service all around. Waste of money.

PlanHub
Virgin
2
2024-11-02
They love to increase your plan

I purchased a plan with virgin and they increased the price! When I called and told them I want my original price they told me that it was company wide increase and it wasn’t just me so it shouldn’t matter. The customer service in the app told me I could have my price reduced to my agreed cost but More

PlanHub