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koodo

Koodo Canada

Koodo was introduced as a subsidiary of Telus in 2008. Due to Telus’ large presence, it allowed Koodo Canada to provide substantial mobile coverage and gain countrywide attention. Koodo clients do not need to sign a long-term contract, which further strengthens its reputation. Currently, Koodo Mobile offers a variety of device plans and bring your own phone plans at affordable rates. Some of Koodo’s most renowned features include their network coverage, their referral program, and Shock-Free Data. Features such as these make Koodo a worthy competitor in the industry. To learn more about Koodo deals, make sure to read up on our website regularly so you don’t miss out on exclusive offers and promotions. Overall, Koodo is an appealing brand to newer users who may feel overwhelmed by contracts, but still want exceptional mobile network quality.

Client's Ranking
2.5
Koodo Mobile
3.3
Koodo Internet
1.8

Koodo

Koodo Phone Plans

Koodo provides a number of personalized mobile plans for all major smartphone brands. If you don’t want a brand new device, you can always buy a new plan for an old device. Alternatively, Koodo offers plans for certified pre-owned devices. To learn more Koodo Phone Plans, please see the list below.


Plan 250 MB 100min NATIONAL

250 MB
100 min
All provinces
Koodo
$15
per month

Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
Quebec
Koodo
$20
per month

Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
All provinces except Quebec
Koodo
$25
per month

Plan 10 GB Unlimited calls NATIONAL

10 GB
Unlimited
Quebec
Koodo
$34
per month

Plan 3 GB Unlimited calls NATIONAL

3 GB
Unlimited
All provinces
Koodo
$35
per month

Plan 2 GB Unlimited calls NATIONAL

2 GB
Unlimited
All provinces except Quebec
Koodo
$37.50
per month

Plan 60 GB Unlimited calls NATIONAL

60 GB
Unlimited
All provinces
Koodo
$39
per month

Plan 80 GB Unlimited calls NATIONAL

80 GB
Unlimited
Quebec
Koodo
$49
per month

Plan 60 GB Unlimited calls NATIONAL

60 GB
Unlimited
All provinces except Quebec
Koodo
$49
per month

Plan 80 GB Unlimited calls NATIONAL

80 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Koodo
$54
per month

Koodo Internet

Discover and explore the different internet plans offered by Koodo Internet. If you don't know exactly what you need in terms of speed or technology, fill out our simple questionnaire. It will help you easily understand your needs, and allow us to offer you something that matches perfectly.


Plan Cable 60 Mbps Unlimited

Koodo
60 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 100 Mbps Unlimited

Koodo
100 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 75 Mbps Unlimited

Koodo
75 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 60 Mbps Unlimited

Koodo
60 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 100 Mbps Unlimited

Koodo
100 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 75 Mbps Unlimited

Koodo
75 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 1 Gbps Unlimited

Koodo
1000 Mbps
Unlimited
$0 Upfront
$2520 For 2 years
$105
per month

Plan Cable 940 Mbps Unlimited

Koodo
940 Mbps
Unlimited
$0 Upfront
$2664 For 2 years
$111
per month

Plan Cable 500 Mbps Unlimited

Koodo
500 Mbps
Unlimited
$0 Upfront
$2280 For 2 years
$95
per month

Koodo Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Koodo customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Koodo Reviews

How do customers truly feel about Koodo? We’ve got you covered. We gathered various ratings and Koodo reviews from actual customers for your browsing pleasure.

Last 365 days average

138 reviews

2.5

All time average

299 reviews

2.6

By specification

Network
2.7
Onboarding experience
2.7
Bill
2.7
Customer Service
2.3
Digital experience
2.5
Koodo https://www.planhub.ca/img/logo/koodo.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 268 3.1
Koodo
1
2023-06-13
Typical Telus ripoff

Be careful about using this service - it is owned by Telus. I originally signed up because they claimed to have wider coverage in BC than Rogers. However their definition of "wider" means "roaming" which is VERY expensive. When I cancelled my account, they insisted on charging me for another 3 months - despite my not using their services. I dont know why that surprises me - It is Telus after all. Serves me right I suppose.

PlanHub

2 people found this useful

Koodo
1
2024-01-16
Horrible customer service in every sense

On the phone for over 90 minutes, bounced from dept to dept attempting to advocate for some empathy and understanding. Told that the previous departments should have addressed the concern. The client I work with has been in hospital for nearly a year, the bills racked up, warrantied phone was stolen but client couldn't report it stolen given their condition. Account cancelled by Koodo which adde More

PlanHub

1 person found this useful

Koodo
1
2025-02-23
The work service ever!!

This is by far the worst company I ever swtlithed to l, not only are you completely wrong about your slogan- happy quickly is by far far from the truth! We were told the switch over would be smooth and quick - I paid for a service upfront and it's a whole MONTH and we STILL don't have service. I work in cx service and this is by far the worst experience I have ever had and not to mention your agen More

PlanHub
Koodo
1
2025-02-09
Beware: Phone Company Nightmare

DO NOT go with this company My phone screen blew up and I couldn't even see to use it which forced me to get another phone then they refused to wave any of the charges and was charged over 200 on my next bill I had been complaining about my phone for months and they did nothingHORRIBLE SERVICE

PlanHub
Koodo https://www.planhub.ca/img/logo/koodo.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 31 2.1
Koodo
5
2025-03-04
Very friendly and profesional help

have visited Koodo located in the Pen Centre in the past few days and Emily and Brodie help me to setting up my phone . They were very friendly and providet professional help Very nice customer service !!!Thank you Emily and Brodie keep up the good work

PlanHub
Koodo
1
2025-02-27
Worst of the worst

Signed up for new internet, got the equipment shipped but they say there's no way to activate it sooner than the random activation date they gave me. Which was almost 10 days later after the equipment was shipped. And there's no way for them to override that, that's so stupid. Further, there's no way to contact customer service directly without going through annoying self serve menu.

PlanHub
Koodo
1
2025-02-23
Reported to BBB

I paid for a service that I am yet waiting for - it's a whole month and people work from home to earn a living!!

PlanHub
Koodo
3
2025-01-07
Affordable but horrendous customer service

Koodo's new foray into the internet market is of course, a natural segue from its parent company, Telus. But as with most massive and bloated corporations, the affordability is at the expense of customer service. I spent no less than an accumulative 5 hours being bounced around between staff who either sent me to the wrong departm More

PlanHub

Koodo Availability

Koodo operates on Canada’s largest 4G LTE network. To compare, it offers roughly the same coverage as Bell. To further compare Koodo’s availability with other providers, feel free to look through their detailed coverage map on their website.


Want to compare with another provider ?

With so many providers in Canada, it is always interesting to compare their prices and offers. By comparing, you could easily find something similar to your current plan at a lower price.



Tips and guides to save on your plan mobile and Internet

Want to know more about Koodo? Feel free to check out our articles and blog posts about the company. We regularly post articles about the telecommunications industry in Canada on our Blog, as well as the latest promotions and offers.

Koodo Perks

Mobile, News

Koodo’s new Pick Your Perk Plans

November 10, 2022

Koodo’s new program allows customers to select one free perk to be added to their monthly plan. Not all plans offer the same perk options, so make sure to verify that your plan offers the perk that you are interested in. You can change your Perk at any time, however, you will only be able […]

Frequently Asked Questions about Koodo

Yes, Koodo offers several bring your own phone plans.

All you need is an unlocked phone and enough funds to purchase whichever plan you want.

No. Koodo offers plans with contracts but they are not a necessity. Koodo will not conduct credit checks.

There is no fixed fee for signing up for Koodo, but their plans will charge you a monthly fee.

An unlimited talk/text plan with no data costs $30 a month. 3GB a month costs $40, 8GB costs $45 and 10GB costs $50. To look through all of Koodo’s mobile plans, feel free to browse their website.

You could sign up for Koodo online, or visit your local Koodo store/kiosk and talk to a sales representative.

Both. Koodo offers plans for brand new smartphones. Additionally, Koodo offers plans for certified pre-owned phones at a reduced price. These phones are authenticated by Koodo staff to ensure that they still function perfectly.

Everyone is eligible to join Koodo. As long as you want a device, plan, or other service from Koodo, they will serve you.

Koodo has plans for every budget. Mobile plans range from $15 to $55 and if you take a plan and a cell phone the monthly phone fee will be added to your bill.

Yes, it's very easy. Once you receive your new Koodo sim card, you can log into your online account and make the change. Your old line must still be activated.

Koodo mainly targets customers who already have a phone. Koodo offers phones, but only certified cell phones and quantities are limited.

Koodo has phones in all ranges from multiple brands. Some require a downpayment and the monthly cost ranges from $3 to $35.