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Koodo Canada

Koodo was introduced as a subsidiary of Telus in 2008. Due to Telus’ large presence, it allowed Koodo Canada to provide substantial mobile coverage and gain countrywide attention. Koodo clients do not need to sign a long-term contract, which further strengthens its reputation. Currently, Koodo Mobile offers a variety of device plans and bring your own phone plans at affordable rates. Some of Koodo’s most renowned features include their network coverage, their referral program, and Shock-Free Data. Features such as these make Koodo a worthy competitor in the industry. To learn more about Koodo deals, make sure to read up on our website regularly so you don’t miss out on exclusive offers and promotions. Overall, Koodo is an appealing brand to newer users who may feel overwhelmed by contracts, but still want exceptional mobile network quality.

Client's Ranking
2.7
Koodo Mobile
3.3
Koodo Internet
2.1

Koodo

Koodo Phone Plans

Koodo provides a number of personalized mobile plans for all major smartphone brands. If you don’t want a brand new device, you can always buy a new plan for an old device. Alternatively, Koodo offers plans for certified pre-owned devices. To learn more Koodo Phone Plans, please see the list below.


Plan 250 MB 100min NATIONAL

250 MB
100 min
All provinces
Koodo
$15
per month

Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
All provinces
Koodo
$25
per month

Plan 3 GB Unlimited calls NATIONAL

3 GB
Unlimited
All provinces
Koodo
$35
per month

Plan 10 GB Unlimited calls NATIONAL

10 GB
Unlimited
Manitoba, Saskatchewan, Quebec
Koodo
$35
per month

Plan 2 GB Unlimited calls NATIONAL

2 GB
Unlimited
All provinces
Koodo
$37.50
per month

Plan 10 GB Unlimited calls NATIONAL

10 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Koodo
$40
per month

Plan 40 GB Unlimited calls NATIONAL

40 GB
Unlimited
All provinces
Koodo
$45
per month

Plan 10 GB Unlimited calls NATIONAL

10 GB
Unlimited
Quebec, Manitoba, Saskatchewan
Koodo
$45
per month

Plan 60 GB Unlimited calls NATIONAL

60 GB
Unlimited
All provinces
Koodo
$50
per month

Plan 10 GB Unlimited calls NATIONAL

10 GB
Unlimited
All provinces except Manitoba, Quebec, Saskatchewan
Koodo
$50
per month

Koodo Internet

Discover and explore the different internet plans offered by Koodo Internet. If you don't know exactly what you need in terms of speed or technology, fill out our simple questionnaire. It will help you easily understand your needs, and allow us to offer you something that matches perfectly.


Plan Cable 100 Mbps Unlimited

Koodo
100 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 60 Mbps Unlimited

Koodo
60 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 75 Mbps Unlimited

Koodo
75 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 100 Mbps Unlimited

Koodo
100 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 60 Mbps Unlimited

Koodo
60 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 75 Mbps Unlimited

Koodo
75 Mbps
Unlimited
$0 Upfront
$1560 For 2 years
$65
per month

Plan Cable 1 Gbps Unlimited

Koodo
1000 Mbps
Unlimited
$0 Upfront
$2520 For 2 years
$105
per month

Plan Cable 940 Mbps Unlimited

Koodo
940 Mbps
Unlimited
$0 Upfront
$2664 For 2 years
$111
per month

Plan Cable 500 Mbps Unlimited

Koodo
500 Mbps
Unlimited
$0 Upfront
$2280 For 2 years
$95
per month

Koodo Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Koodo customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Koodo Reviews

How do customers truly feel about Koodo? We’ve got you covered. We gathered various ratings and Koodo reviews from actual customers for your browsing pleasure.

Last 365 days average

135 reviews

2.7

All time average

311 reviews

2.6

By specification

Network
2.8
Onboarding experience
2.7
Bill
2.8
Customer Service
2.5
Digital experience
2.7
Koodo https://www.planhub.ca/img/logo/koodo.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 275 3
Koodo
1
2024-01-16
Horrible customer service in every sense

On the phone for over 90 minutes, bounced from dept to dept attempting to advocate for some empathy and understanding. Told that the previous departments should have addressed the concern. The client I work with has been in hospital for nearly a year, the bills racked up, warrantied phone was stolen but client couldn't report it stolen given their condition. Account cancelled by Koodo which More

PlanHub

1 person found this useful

Koodo
2
2025-07-12
Not Impressed

As far as phones/bills go you will be paying a high fee (standard for our 3 different companies you can pick from in Canada). The service and 5G is better quality than Roger's, but not better than others, in my experience.The biggest issue I had was there customer service and the information online not being accurate/the same as emails I received. This is a big No No for me. Billing has to be More

PlanHub
Koodo
1
2025-07-03
Koodoo internet service: terrible

Warning: Do not use this service. No customer service. I was never able to connect my modem, and I had to call several times, and my last call lasted 2 hours and 12 minutes! Just to speak to someone from Koodoo Internet. Horrible. I didn't even have time to install it, and I couldn't reach them until I had 2 hours to waste. Please pass on the information! Thank you.

PlanHub
Koodo
1
2025-07-02
They Scammed me for 100$

There are crazy fees for when you go abroad. With 100 spam calls a day you are sure to have your mailbox pop up very frequently. If you call your own mailbox for just one second, youll be charged 16$. Tried to fix it with the customer service and after 30 minutes they gave me back 30$.Dont waste your time or money. Pay a little more and go to a good provider.

PlanHub
Koodo https://www.planhub.ca/img/logo/koodo.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 36 2.1
Koodo
1
2025-07-04
Being charged for not having product!

Canceled internet service the day we set it up because of better deal was offered. So we call and explained to the customer service agent who told us it was no problem and “canceled” our order. 4 days later the equipment showed up so we called back and told them again we cancelled. They gave us a More

PlanHub
Koodo
1
2025-05-16
Horrible service

I’ve been struggling with Koodo Mobile for the past 15 days. I can’t make any calls, and their customer service has been extremely unhelpful. They repeatedly ask the same questions without resolving the issue. I’ve spent over 4 hours trying to fix this problem, but nothing has improved. I strongly advise against purchasing a Koodo SIM card; it’s a complete waste of money.

PlanHub
Koodo
1
2025-04-02
Terrible

Equipment late being shipped even though paid. I have 3 pairs of equipment now. 1st lasted 2 months. 2nd 2 weeks. Currently on 3rd an hasn't konked out yet but not even a month. Promised a credit and talked to probably 30 reps. Afraid to return equipment because I'll be asked to use old router or modem when there's a problem. Paying for stuff I can't really use. I have both phone and internet. More

PlanHub
Koodo
2
2025-04-01
Not a great idea to use this

I recently switched to Koodo, and I am not satisfied with the internet and the customer service at all.First day, the internet was fine, but it is getting slower day by day. Then, it stopped working, so I waited for the new modem and router, and those are not working again.I had a few calls with some agents, and some of them confirmed that the internet is getting slower, and they can see it on More

PlanHub

Koodo Availability

Koodo operates on Canada’s largest 4G LTE network. To compare, it offers roughly the same coverage as Bell. To further compare Koodo’s availability with other providers, feel free to look through their detailed coverage map on their website.


Want to compare with another provider ?

With so many providers in Canada, it is always interesting to compare their prices and offers. By comparing, you could easily find something similar to your current plan at a lower price.



Tips and guides to save on your plan mobile and Internet

Want to know more about Koodo? Feel free to check out our articles and blog posts about the company. We regularly post articles about the telecommunications industry in Canada on our Blog, as well as the latest promotions and offers.

Koodo Perks

Mobile, News

Koodo’s new Pick Your Perk Plans

November 10, 2022

Koodo’s new program allows customers to select one free perk to be added to their monthly plan. Not all plans offer the same perk options, so make sure to verify that your plan offers the perk that you are interested in. You can change your Perk at any time, however, you will only be able […]

Frequently Asked Questions about Koodo

Yes, Koodo offers several bring your own phone plans.

All you need is an unlocked phone and enough funds to purchase whichever plan you want.

No. Koodo offers plans with contracts but they are not a necessity. Koodo will not conduct credit checks.

There is no fixed fee for signing up for Koodo, but their plans will charge you a monthly fee.

An unlimited talk/text plan with no data costs $30 a month. 3GB a month costs $40, 8GB costs $45 and 10GB costs $50. To look through all of Koodo’s mobile plans, feel free to browse their website.

You could sign up for Koodo online, or visit your local Koodo store/kiosk and talk to a sales representative.

Both. Koodo offers plans for brand new smartphones. Additionally, Koodo offers plans for certified pre-owned phones at a reduced price. These phones are authenticated by Koodo staff to ensure that they still function perfectly.

Everyone is eligible to join Koodo. As long as you want a device, plan, or other service from Koodo, they will serve you.

Koodo has plans for every budget. Mobile plans range from $15 to $55 and if you take a plan and a cell phone the monthly phone fee will be added to your bill.

Yes, it's very easy. Once you receive your new Koodo sim card, you can log into your online account and make the change. Your old line must still be activated.

Koodo mainly targets customers who already have a phone. Koodo offers phones, but only certified cell phones and quantities are limited.

Koodo has phones in all ranges from multiple brands. Some require a downpayment and the monthly cost ranges from $3 to $35.